SessionSummaryDetailDto

{
    "session_id": "string",
    "platform": "string",
    "start_time": "string",
    "duration_seconds": 0,
    "metrics": {
        "total_messages": 0,
        "user_messages": 0,
        "bot_messages": 0,
        "had_human_handoff": true,
        "csat_score": 0
    },
    "insights": {
        "primary_intent": "string",
        "sentiment_code": "string",
        "resolution_status": "string",
        "summary": "string",
        "improvement_suggestion": "string"
    }
}